I'm back!!!

Hello crafty peeps and welcome to my crafty nook! I'm hoping you've noticed I haven't posted anything for quite sometime - this hasn't been by choice, our broadband stopped working late on Sunday the 2nd of June and it's taken until today (the 20th) to get it sorted. We were fairly confident that the problem was with the router but our broadband provider wouldn't take our word for it and made us pay for new filters, then asked us to test and replace if necessary the face plates that the filters plug into (they were fine!), then arranged to send an engineer to our flat but didn't put the right information on the 'ticket' and the line was checked for the second time at their end. Then after a wait of five days we rang up and a second engineer was booked. He did actually turn up (yay BT engineer - our provider doesn't actually have any) and quickly decided the router was the problem (the lack of lights and our troubleshooting problem saying it was the router was a bit of a giveaway), our provider wouldn't accept his opinion and made him do countless tests which all confirmed that as we'd been saying ALL ALONG that the router was the problem. He then said he'd send in a report to our provider and they'd order a new router. By Saturday we'd still not got our router so we rang yet again to find out what was going on and we were told that they'd rung us on Thursday to see if we wanted another router sending. The mind completely boggles! No of course we don't want a new router sending what with us having perfect access to broadband without a working one (!) How stupid is that?? I would have thought it would be self evident that if someone has rung up numerous times to complain about having no internet and having an engineer state categorically that a new router is needed then one is needed to be sent - it's not like I could go online to price the damn things up what with not having any internet thanks to a broken router ffs!! I did look them up in the Argos catalogue but they don't actually sell them and in any case I don't see why I should pay extra for a new router when you can't access the internet without one and I'm paying a shed load of money to have broadband provided by my internet supplier! As you can probably tell I am far from being amused by the whole situation which should have been resolved two weeks ago and would have been if they had just listened to what we were telling them (and in all honesty if their staff knew what they were supposed to do!) *takes a couple of deep breaths* Anyway the problem seems to be resolved apart from our antivirus etc is having problems connecting to the internet to update etc but hopefully that will resolve itself - especially as I don't have a clue how to fix it if it doesn't - oh well say la vie!

Sorry this has been a bit of a rant, it's been rather frustrating not having the internet for so long and having to wait for it to be sorted out and what can I say - I'm a grumpy bum sometimes lol.

Hopefully I'll have some cards to share in the next day or two, I need to charge the batteries for my camera before I can upload them and I forgot to do it today - well as it's now after midnight, yesterday. I'll put them in to charge before I got to bed.

Love and crafty hugs,

Sarah xxx